Dietmar Gibietz-Rheinbay

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 Dietmar Gibietz-Rheinbay
Team head Helpdesk and Client Computers
 IT-Services Department
 Potsdam Institute for Climate Impact Research  (PIK)
 Telegraphenberg A31
14473 Potsdam, Germany
++49-(0)331-288-2545
dietmar.gibietz@pik-potsdam.de

+++ current topic: Stadtradeln Potsdam 2026 -- City Cycling +++

Bicycle riding is my favorite sports activity. For several years, I've organized PIK's participation with the Stadtradeln campaign, serving as the PIK-Rad team captain. Here is a direct link to the summary statistics. 
(Note: this link will retrieve data from an external site and may expose your IP address)

Fields of Responsibility

System Compliance and Security

For scientific work today, the data access and communication services provided by computer networks are essential. However, computers attached to a network – particularly the worldwide Internet – are exposed to a wide range of security threats. Providing network services is a balancing act between several crucial aspects, such as functionality, access policies, privacy, reliability and security.
With a focus on operating the PIK computer network in a secure manner, and for protecting the user's valuable data, the Helpdesk and Client Computers team provides in-depth security and expert knowledge across the system platforms at PIK and the services provided to the users. Read more... [Article, full text]

 

WORKSTATION COMPUTERS - PROVISION AND MANAGEMENT

Workplace computer management is the management service of all computers for scientists as well as science support staff and management. This includes executives, department offices and administration. It encompasses the entire life cycle of these computers, from the specification of standards and the provisioning of appropriate hard- and software, through all periods of usage, to the replacement by computer systems of the next generation. The Helpdesk and Client Computers team also provides configuration management for hard- and software, security management, and user support. Read more... [Article, full text]

 

Windows Application Services

Specific applications such as business administration software are built on several components, some of which run on the client side. To improve the manageability of these components, 3-tier systems are an option - the application client component is being provided to the users by means of Windows application services. The Client Computer and Helpdesk team facilitates using these systems by providing the required configuration and support.

Endpoint Protection

PIK IT-Services (ITS) provides endpoint protection services for managed Windows computers. This protection is built on a set of standards and tools, as defined by IT-Services. All managed Windows computers are configured so they make use of this service. The Client Computer and Helpdesk team is responsible for deploying the components to the computers, and for maintaining the management service. The team members are monitoring the alerts and provide essential information for the assessment in the IT Services department. See "Malware Protection at PIK" for more information (Intranet only, required login)