It is generally recommended to send all problem reports and change requests via one of the role-based e-mail addresses instead contacting members of the group directly. This will guarantee that all requests are addressed in due time based upon their severity, impact and service level agreement, even if the person in charge is on leave.
| Colleague | Primary Responsibilities & Domains of Expertise | Contact Information |
|---|
|
Aaron Andreas
|
- Servicedesk [PC]
- User Account Management
- Printservice
|
|
|
Mirko Arlt
|
- Servicedesk [PC]
- Microsoft Operating System Management
- Videoconferencing
|
| office: |
A56_2.20 |
| email: |
Mirko.Arlt |
| phone: |
0331 288 2068 |
|
| Dietmar Gibietz-Rheinbay |
- Servicedesk [PC]
- Microsoft Operating System Management
- Microsoft Server Management
- Endpoint Security Management
|
|
|
Roger Grzondziel
(Deputy Head)
|
- High Performance Computing
- Unix Server Management
- Directory Services
- Email Service
|
|
|
Karsten Kramer (Head)
|
- IT Management and Administration
- IT Consulting
- High Performance Computing
- Fileservices
- Network Management
|
|
|
Benjamin Kriemann
|
- Videoconferencing
- Audio- visual equipment
- User Account Management
- Servicedesk [PC]
|
|
|
Ciaron Linstead
|
- High Performance Computing
- Cluster Job Queuing System
- Parallel Programming and Benchmarking
- Software Engineering
- Development Platforms (gitlab, redmine, mattermost, subversion)
|
|
|
Saskia Lubrich
|
- Webmaster / Web-support
- PIK Webportal (technical) Management
- Project Portals Consulting
|
| office: |
A56_2.20 |
| email: |
Saskia.Lubrich |
| phone: |
0331 288 2679 |
|
| Mirko Schneider |
- Network Management
- Network Security
- Server Management
|
|
| Marco Viertler |
- Backup- & Archive Service
- Scientific Database Service
|
|
Apprentices
| Apprentice | Primary Responsibilities & Domains of Expertise | Contact Information |
|---|
|
Thorben Arndt
Trainee
August 2021 - June 2024
|
|
|
|
Eike Pubantz
Trainee
August 2021 - June 2024
|
|
|
Services in italics indicate secondary / backup responsibilities, for example if the main service owner is not available.
