IT-Services Group Staff

 

It is generally recommended to send all problem reports and change requests via one of the role-based e-mail addresses instead contacting members of the group directly. This will guarantee that all requests are addressed in due time based upon their severity, impact and service level agreement, even if the person in charge is on leave.

ColleaguePrimary Responsibilities & Domains of ExpertiseContact Information

Aaron Andreas

  • Servicedesk [PC]
  • User Account Management
  • Printservice
office: A31_00.06
email: Aaron.Andreas
phone: 0331 288 20777

Mirko Arlt

(stand in for parental leave)

  • Videoconferencing
  • Audio- visual equipment
  • Servicedesk [PC]
office: A56_2.20
email: Mirko.Arlt
phone: 0331 288 2068
Dietmar Gibietz-Rheinbay
  • Servicedesk [PC]
  • Microsoft Operating System Management
  • Microsoft Server Management
  • Endpoint Security Management
office: A31_00.23
email: Dietmar.Gibietz
phone: 0331 288 2545

Roger Grzondziel
(Deputy Head)

  • High Performance Computing
  • Unix Server Management
  • Linux Operating System - general consulting (no helpdesk)
  • Directory Services
  • Email Service
  • Printservice (Software)
office: A31_00.24
email: Roger.Grzondziel
phone: 0331 288 2516

Karsten Kramer (Head)

  • IT Management and Administration
  • IT Consulting
  • High Performance Computing
  • Network Fileservices
  • Network Management
office: A31_00.02
email: Karsten.Kramer
phone: 0331 288 2605

Benjamin Kriemann

Parental Leave 04/21-11/21


  • Videoconferencing
  • Audio- visual equipment
  • User Account Management
  • Servicedesk [PC]
office: A56_2.20
email: Benjamin.Kriemann
phone: 0331 288 2068

Ciaron Linstead

  • High Performance Computing
  • Cluster Job Queuing System
  • Parallel Programming and Benchmarking
  • Software Engineering
  • Development Platforms (gitlab, redmine, mattermost, subversion)
office: A31_00.24
email: Ciaron.Linstead
phone: 0331 288 2682

Saskia Lubrich

  • Webmaster / Web-support
  • PIK Webportal (technical) Management
  • Project Portals Consulting
office: A56_2.20
email: Saskia.Lubrich
phone: 0331 288 2679
Mirko Schneider
  • Network Management
  • Network Security
  • Server Management
office: A31_00.03
email: Mirko.Schneider
phone: 0331 288 20895
Marco Viertler
  • Backup- & Archive Service
  • Scientific Database Service
office: A31_00.25
email: Marco.Viertler
phone: 0331 288 2432

Sandro Waldschmidt

  • Servicedesk [PC]
  • Microsoft Operating System Management
  • Endpoint Security Management
office: A31_00.23
email: Sandro.Waldschmidt
phone: 0331 288 2413

Apprentices

ApprenticePrimary Responsibilities & Domains of ExpertiseContact Information

Thorben Arndt

Trainee

August 2021 - June 2024

office: A31_00.13
email:
phone: 0331 288 20777

Eike Pubantz

Trainee

August 2021 - June 2024

office: A31_00.13
email:
phone: 0331 288 20777

 Services in italics indicate secondary / backup responsibilities, for example if the main service owner is not available.